Thanks,<\/em><\/p>\n\n\n\n Magdalena\u201d<\/i><\/p> After a few days I wanted to check on my account how many people paid me the money back. <\/p>\n\n\n\n In the search I wrote the word \u201cKasia\u201d. As a result I received a few transfers. I thought to myself: \u201cI will check it tomorrow\u201d. Next day’s result wasn\u2019t better. I decided to check all transactions.<\/p> What was the result?<\/strong><\/p>\n\n\n\n Mostly I received transfers with the correct (for me) title (\u201cKasia\u201d<\/em>). But there were some cases that differ from this schema. I have seen entries with \u201cdla Kasi\u201d<\/em>, \u201cprezent dla Kasi\u201d<\/em>. <\/p>\n\n\n\n I wrote clearly that the title should be \u201cKasia\u201d<\/i>. Nevertheless, I hadn’t received it in 100% percent of transfers. I felt angry because my need for clarity wasn\u2019t met. At the same time, it was so interesting for me – such a brief message, crystal clear for me, was interpreted in different ways.<\/p> Why? What was missing in my message?<\/strong><\/p>\n\n\n\n I realized that there was a lack of my need – what I will use that title for. This information will provide another perspective to the receivers and probably will cause that my need will be met.<\/p> This example shows me that even the communication which initially looks clear in reality is not so obvious. The IT world is not an exception. When the development team does not get the client’s needs, it may increase the probability of incomprehension and consequently may cause that the implemented feature will not meet client\u2019s expectations. <\/p>\n","protected":false},"excerpt":{"rendered":" Last days I was preparing a gift for my friend. A lot of people were involved in this activity. I organized a whip round. I wrote to the people involved: \u201cHi, Twenty-five people confirmed their participation in the whip round. I paid X z\u0142 for the gift which\u00a0 subsequently was Y z\u0142 per person. Please … <\/p>\n
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